After Sales Services

Warranty Claim Policy:

Selecto offers warranty claim services on behalf of the brands.

 The details of warranty claim time period is as follows:

Particulars

WARRANTY CLAIM TIME

NOKIA / MICROSOFT

2-Weeks / 14-working days

Q MOBILES

2-Weeks / 14-working days

G FIVE

1-Week / 7-working days

HUAWEI

1-Week / 7-working days

SAMSUNG

2-Weeks / 14-working days

LENOVO

1-Week / 7-working days

OPPO

1-Week / 7-working days

 

 The time mentioned above can be extended in case of holidays and/or non-availability of products parts , or any unforeseen situation.

Replacement Policy:

Selecto offers replacement services for its customers if the product is scratchless and is not used. The product packaging, accessories and box should also be in mint condition. Please note that we offer replacement on behalf of the brands. If a replacement claim is rejected by a brand, the product should be sent for warranty claim.

Particulars

Replacement Time

NOKIA / MICROSOFT

2-Weeks / 14-working days

Q MOBILES

1-Week / 7-working days

G FIVE

1-Week / 7-working days

HUAWEI

1-Week / 7-working days

SAMSUNG

2-Weeks / 14-working days

LENOVO

1-Week / 7-working days

OPPO

1-Week / 7-working days